Rates quoted before the viewing
A single percentage on full management, clear flat fees for stand-alone services, and nothing that appears along the way.
Packages and flat fees
Full management is paid on results: if the flat does not let, it costs nothing. Stand-alone services are paid per job.
20%incl. VAT of rental income
Full management
The whole keyring, from going live to the season review. No fixed fee, no advance: what we earn follows what you collect.
- Listing creation: copy, photographs (if you supply them) and optimisation of the page
- Rate optimisation according to season and demand
- Booking management: guest replies and request approval
- Guest communication before, during and after the stay
- Check-in: welcoming guests and handing over the keys
- Check-out: collecting the keys and inspecting the flat
- Coordination of the cleaning between every stay
- Linen management: setting up and renewing, according to the package chosen
- Quality control of cleanliness and of the flat's condition
- Support 7 days a week for problems and emergencies
- Restocking of consumables (paper, soap, coffee…)
- Small repairs and coordination of tradespeople
- Income follow-up: a report on the bookings
- Advice on improving the occupancy rate
From €35
Check-in / check-out only
For the owner who keeps their own calendar: welcoming the guest, handing over the keys, then collecting them and inspecting the flat on departure.
- Slot confirmed with the guest the day before
- Walk-through of the flat and its equipment
- Room-by-room inspection on departure, with photographs
From €25excluding the cleaning itself
Cleaning coordination
Organising the reset between two stays: a window set around the next arrival, a check on the result and a report on whatever is wearing out.
- Scheduling aligned with departures and arrivals
- Cleanliness checked before every arrival
- Immediate reporting of breakage or wear
99 €
Listing creation
A one-off service, with no management commitment: preparing the flat, writing the description and setting up the whole listing.
- Styling and depersonalising the rooms
- Title, description and equipment list in French and English
- House rules, calendar and rate grid configured
- Your photographs selected, ordered and captioned — the photo session remains an option, on quotation
On quotation
Photo shoot
An option on listing creation. The amount is set by what there is to cover — the rooms, the outdoor areas, the view — and by the deadline for going live.
On quotation
Emergency call-out
A visit outside the contract scope: an incident during a stay in a flat we do not manage, or a request unrelated to the agreed services.
Services are carried out by Mila Prestige Conciergerie according to the owner's needs. Any service not provided for in the contract is subject to a quotation or prior agreement.
The percentage does not cover everything, and it says so
The 20% pays for the concierge WORK: going live, answering guests, welcoming them, organising turnovers, checking and reporting. It does not cover the money spent on your flat.
So the following stay with you, at cost and against receipts: the cleaning itself, the consumables restocked at every visit, the upkeep of the linen, supplies and any tradesperson's intervention. We take no commission on any of it — which is precisely what leaves us free to call the plumber who comes quickly rather than the one who would pay us back the most.
The commissions taken by the booking platforms do not pass through us either: they are withheld at source from your payouts, according to the terms of the platform you chose.
Finally, the tourist tax and your declaration obligations with the town hall remain an owner's business. We tell you what applies to your situation, but we do not stand in for your accountant or for the administration.
Questions about the rates
What exactly is the percentage calculated on?
On the rental income actually collected for stays that took place, tourist tax excluded. A night cancelled with no payout earns nothing. The calculation is shown to you alongside the booking report.
Is the cleaning included in the 20%?
Its ORGANISATION is, not its cost. We set the window, check the result and report whatever is wearing out; the cleaning job itself is passed on to you at cost. The same goes for the linen and the consumables.
Can I start without going to full management?
Yes. Listing creation at €99 can be taken on its own, as can check-ins or cleaning coordination. Many owners try one stand-alone service for a season before widening the scope, and moving to full management is in no way automatic.
Are there any set-up or administration fees?
None. The viewing and the estimate that comes with it are free. If the flat needs extra linen or equipment to receive guests, the spend is identified during the viewing and you remain free to make it yourself.
The exact figure depends on your property
Size, neighbourhood, number of beds and seasonality: one viewing is enough to settle it.